When Heather Albert had weight loss surgery last year after no doubt wanting to make a healthy change to her life, she felt she wanted to continue the 36-kilo weight loss with some exercise and fitness. Where better to go than clothing brand, Lululemon?
Only, when she got in the store, looking at some fancy, expensive yoga pants to spoil herself with, she got a rude shock she never expected.
This is her story:
“When my amazing fiancee heard I was going to Park City, Utah for a work trip this past week, she insisted I go to the retail store in PC and buy myself something,” Ms Albert wrote on Facebook.
“I dropped my co-workers off at our hotel and ran over to the store to see what they had.” While perusing the sales rack, she said, a staff member could be heard whispering loudly to her colleague:
“Do we even have anything in her size?” before bursting into laughter.
“I was the only customer in the store,” Ms Albert wrote.
“I knew it was directed at me. I was mortified. I quickly bought the two things I had in my hand that I had found and left the store. I was so embarrassed! I had a work function to go to that night, when I got back to my hotel I cried in the shower.”
She said that while “not everyone fits into Lulu”, at a US size 10/12 (Australian size 14 to 16) I’m not even close to maxing out on size there!”
Ms Albert, who still likes the brand, said she would “stick to the outlets and online shopping from now on”.
Thankfully, a Lululemon representative apologised to Ms Albert for her experience and promised to “dig into this further and help to make things right”.