Metro Trains Have Just Made A Decision And People Are Angry
It’s been confirmed that commuters will not be given a free travel day after Thursday’s rail network meltdown, even though a previous major incident led to compensation.
An estimated 175,000 people were left stranded or delayed when the city’s train system crashed on Thursday.
An investigation is underway into what caused the failure, with data being sent overseas for further analysis.
Passengers who touched on between 3 pm and 7 pm will be reimbursed on their myki account, but anyone who didn't touch on will have to fill out a form to claim compensation to be decided on a case-by-case basis.
Public Transport minister Jacinta Allen said a free Tavel day ‘does not necessarily support those who were directly affected.’
In 2010, all city commuters were given a free travel day after a power failure caused disruption across the network.